Privacy Policy

Safe Home Improvement is a home improvement contractor serving Miami-Dade, Broward and Palm Beach counties, and a division of Almarza Solutions LLC (“we”, “us”). This policy covers sfhomeimprovement.com, including our free estimate forms and our estimate-booking pages.

What you give us. When you request a free estimate or book a visit: your name, phone number, ZIP code and the service you're interested in. Depending on the form, also your email address, property address, project details and the appointment time you pick. We also record whether you opted in to text messages, and when. We never ask for payment details on this website.

What we collect automatically. The pages you visit, your device and browser, your approximate location based on your IP address, and the page or ad that brought you here.

• To answer your estimate request and prepare your estimate.
• To schedule, confirm and, if needed, reschedule your visit.
• To text you about your request — only if you opted in.
• To call you about the request you sent us.
• To see how our website and our ads perform, and improve them.
• To meet our legal obligations and prevent fraud.

We do not sell or rent your personal information.

If you check the optional SMS box on one of our forms, Safe Home Improvement may text you about your estimate request: appointment confirmations, appointment reminders, follow-up messages and service-related updates. Message frequency varies depending on the status of your request. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Consent is not a condition of purchase, and leaving the box unchecked never stops you from getting an estimate.

Who texts you

Safe Home Improvement

How often

Varies with your request

Cost

Msg & data rates may apply

To stop or get help

Reply STOP · Reply HELP

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The full rules of our text program are in our Terms of Service.

Only the companies that help us run our business, and only what each one needs to do its job:

• GoHighLevel — our customer database and appointment calendar.
• Our phone and messaging providers (such as GoHighLevel and Telnyx) — to deliver our calls and texts and, on some booking pages, to check that the number you typed is in service.
• Google — Google Analytics measures how the site is used; on some booking pages, Google suggests matching addresses while you type yours.
• Meta (Facebook and Instagram) — on our estimate-booking pages, to measure which ads work. Contact details are scrambled (hashed) before they are sent.
• Vercel — hosts this website.

We may also disclose information when the law requires it, or to protect our rights, our customers or the public. If our business is ever sold or merged, your information would pass to the new owner under this same policy. In every case, SMS opt-in data and consent stay excluded, as described above.

We use Google Analytics across this site, and the Meta pixel on our estimate-booking pages. Both use cookies and similar technology to count visits and see which pages and ads work. You can block or delete cookies in your browser settings, and opt out of Google Analytics with Google's opt-out add-on.

We keep your contact and project details for as long as we need them to serve you, honor the warranty on work we do for you, and meet our legal and tax obligations. After that, we delete them. If you opt out of texts or calls, we keep a record of that request so we can keep honoring it.

• Stop text messages: reply STOP to any message.
• Stop calls: tell the person who calls you, or call us, and we stop.
• See, correct or delete your information: call or email us. We may ask a question to confirm it's you, and we let you know once it's done.

This website runs entirely over HTTPS, and access to our customer records is limited to the people who need it to serve you. No system is 100% secure, but we take reasonable steps to protect your information.

This website is meant for adult homeowners. We do not knowingly collect information from children under 13. If you think a child has sent us information, contact us and we will delete it.

If we change this policy, we will post the new version on this page and update the date at the top.